THE ROLE OF MANAGEMENT INFORMATION SYSTEMS (MIS) IN TELECOMMUNICATION SECTORS IN BANGLADESH 1 0

Abstract

Any organization that strives to provide its users with quick access to complete, understandable, and reliable information should have a Management Information System (MIS). Information systems for management assisted in the automation of tasks. Automation can improve organizational workflow, save time, money, and resources, and minimize the number of employees. It raised customer happiness, labor efficiency, productivity, and effectiveness within the firm. MIS, in general, allows information to be gathered, processed, and stored by telecommunication sectors with the ultimate goal of making that information available on demand in the necessary format. Because the telecommunications industry has millions of users and manual data storage would be difficult, MIS is required for these industries to operate (using files). Through a combination of information from the literature and interviews with specific telecom company employees in Bangladesh, this research article seeks to illustrate the concept of MIS and its role in the country's telecom industries. In order to gather information about how MIS is used in the organizations of the 100 respondents who completed a standardized questionnaire, descriptive statistics were examined in addition to secondary data. This study also looks at the connection between organizational performance and MIS. This study indicates that to regulate telco industries more efficiently, MIS helps to gather, store, process, and retrieve data more effectively.