Utilization Patterns and Access Issues of Digital Library Resources:

A Study of Central Universities in Uttar Pradesh

Abstract

This study explores the usage trends and access challenges of digital library resources at the Central Universities of Uttar Pradesh. Its objective was to assess the accessibility of digital resources, the impact of technology on libraries, and the awareness and usage of e-resources among users. The methodology included a descriptive study design, combining qualitative and quantitative approaches through a structured questionnaire, interviews, and statistical analysis. Out of 300 distributed questionnaires, 222 were completed, yielding a 74% response rate. Results showed that while users are aware of digital resources, their utilisation is hindered by issues such as inadequate computers, slow internet speeds, and insufficient support from library staff. Chi-square analysis confirmed a significant correlation between awareness and usage and identified access challenges that negatively impact utilization. The study recommends enhancing user training, improving infrastructure, and launching targeted awareness campaigns to help libraries better utilize their digital resources.