Adoption of ChatGPT Among LIS Research Scholars: A Comparative Study of the University of Delhi and Babasaheb Bhimrao Ambedkar University, Lucknow

Abstract

Artificial intelligence (AI) tools such as ChatGPT are increasingly transforming academic research by enhancing information retrieval, content generation, and knowledge discovery. This study examines the adoption and perceptions of ChatGPT among Library and Information Science (LIS) research scholars at Babasaheb Bhimrao Ambedkar University (BBAU), Lucknow, and the University of Delhi (DU). Data were collected during the 2024–25 academic session through a structured questionnaire comprising 15 open- and closed-ended questions. A total of 62 valid responses were received, including 32 from BBAU and 30 from DU. Using the Unified Theory of Acceptance and Use of Technology (UTAUT) as the theoretical framework, the study explores scholars' experiences, perceived benefits, and concerns regarding the use of ChatGPT. The findings reveal a generally positive attitude toward ChatGPT: 46.8% of respondents consider its information somewhat accurate, and 56.5% are willing to recommend it for academic purposes. The most frequently reported advantage was its free and 24/7 availability (80.6%). However, 69.4% of respondents expressed concerns about overreliance on AI. Additionally, 90.3% reported the absence of institutional policies on AI use, while only 9.7% had received faculty guidance regarding ChatGPT. The study highlights the growing acceptance of AI tools in LIS research and emphasizes the need for institutional policies and ethical guidelines to support their responsible academic use.